Privacy Policy

Account data: your email address, name, role, and company details you provide at signup and setup.

Project data: the brand, website, category, competitors, and prompts you configure, and the audit results derived from them.

Billing data: handled by Stripe. We store your plan, subscription status, and a Stripe customer identifier. We never see or store full card numbers.

Product analytics: anonymized usage events (pages viewed, features used) to improve the product.

To provide and operate the Service (run audits, produce reports, send alerts), to process payments, to communicate with you about your account, and to improve reliability and features. We do not sell your personal data.

We share data with vendors that process it on our behalf under contract:

• Neon: application database hosting
• Cloudflare: application hosting, storage, and delivery
• Stripe: subscription billing and payments
• Resend: transactional email (sign-in links, reports)
• PostHog: product analytics (EU-hosted)
• AI providers (OpenAI, Anthropic, Google, Perplexity, and similar): to run your buyer-intent prompts and generate content. Your prompts and brand context are sent to these providers to produce results.

We keep your data for as long as your account is active. When you delete your account, we delete or anonymize associated personal data within a reasonable period, except where we must retain records to comply with legal or accounting obligations.

Depending on where you live (including under the GDPR), you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, email us and we will respond within the timeframe the law requires.

We use industry-standard measures including encryption in transit, hashed credentials and API keys, and scoped access to secrets. No method of transmission or storage is perfectly secure, but we work to protect your data and to notify you of material breaches as required by law.

We use a small number of essential cookies to keep you signed in, and privacy-respecting analytics to understand product usage. We do not use third-party advertising cookies.

Questions or requests about your data: hello@mail.recometrix.com.